FAQ

Refinishing Floors?  |  Remodeling?  |  Moving?

 

Wood Floor Refinishing or Cleaning

 

Many times, our customers would like to get their rugs cleaned while they are getting their wood floors refinished or cleaned.  We can wash your rugs and keep them for up to 30 days (or longer if arrangements have been made) after they have been cleaned at no cost to you.  This will give you time to get your floors done/cured before you get your rugs back.  For longer storage times we recommend you have your natural fiber rugs wrapped and treated with moth deterrent.  This is also a good time to get new custom cut rug pad as well.  Rubber backed rug pad deteriorates over time and can affect your new wood floor finish.  Our rug pad does NOT deteriorate over time and will not mar your wood floors!

Moving/Storing

Many times, our customers would like to get their rugs cleaned when they move or when they are remodeling their home. 

When moving, we can wash your rugs and then wrap them in poly tubing for transport so they don’t get dirty when in the moving van.  If you are moving locally, we can pick them up from your old address and deliver them to your new address.  If you plan on storing your rugs, we can wrap your rugs in our long-term storage tyvek rug wrap. This is also a good time to get new custom cut rug pad as well.  Many times rug pad deteriorates over time and can affect your wood floor finish.  Our rug pad does NOT deteriorate over time and will not mar your wood floors!

 

Remodeling

While you have your home remodeled, we can keep your rugs for up to 30 days after they have been cleaned at no cost to you.  If it is going to be more than 30 days we recommend you place your rugs in long-term storage.  For long term storage we recommend you have your natural fiber rugs wrapped and treated with moth deterrent. This may also be a good time to get new custom cut rug pad.  Many times rug pad deteriorates over time and can affect your wood floor finish.  Our rug pad does NOT deteriorate over time and will not mar your wood floors!